ARIYA
Purchasing from ARIYA
Details to consider before and after your purchase.
Draft for review. This preview is not a final published legal policy.
Before you order
These conditions cover ready-made jewelry and custom orders from ARIYA. Read the details for your chosen piece and ask us about anything you are unsure of before ordering.
Orders and payment
Asking about a piece does not place an order. Before paying, check its details, availability, total price and payment instructions. Keep your order confirmation and payment record.
Prices, delivery and collection
Check the currency, any charges and the agreed delivery or collection details before buying. Tell us if you need the piece by a certain date or at a specific destination.
Returns and cancellations
For a return, exchange or cancellation, contact us with your order reference and request. The terms for your order and any rights you have under the law will apply.
Custom orders and alterations
A custom or altered piece may need an agreed design, materials, size and schedule. Review the written details, payment stages and rules for changes or cancellation before work begins.
Care, repairs and product concerns
Contact us before arranging a repair or alteration. Share your purchase reference and explain the issue so we can discuss an assessment, next steps and any service terms.
Contact about an order
For order questions, share your name, order reference and how to reach you. Do not send full payment-card details by email or through a form.